Jon Herstein

Jon Herstein, Chief Customer Officer at Box.

Jon Herstein has been a guest on The Official SaaStr Podcast across 2 episodes, most recently in September 2019. Each show is judged on its own.

Appearances

The Official SaaStr Podcast
SaaStr 262: Box's Jon Herstein on How Customer Success Teams Should Structure, Schedule and Execute on Customer Check Ins, Why Delight is Important But Insufficient & Why Customer Success Is Not Responsible For Upsell · Sep 2019

SaaStr 052: Building & Scaling Box's Customer Success Team with Jon Herstein, SVP Customer Success @ Box · Aug 2016

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Others on The Official SaaStr Podcast